استخدام کارشناس فناوری اطلاعات

◾️ Implement, configure, administer, and troubleshoot Hardware and software issues
◾️ Provide on-demand technical and executive reports
◾️ Provide help desk support and resolve problems to the end user's satisfaction
◾️ Being present and available to clients requiring technical assistance
◾️Publishing support documentation to assist staff with requests for information and provide staff training if required.
◾️ Provision of hardware and software requirements and coordinate IT purchases.
◾️Resolve technical problems with Local Area Networks (LAN) and Passive
◾️ Install computer peripherals for users
◾️ Stay current with system information, changes and updates
◾️ Prepare activity reports
◾️ Schedule Preventive Maintenance on Hardware
◾️ Hands on Service Desk software (Ticketing System)
◾️ Respond to user inquiries regarding computer software or hardware
◾️ Follow up with customers to ensure issue has been resolved
Requirements
◾️Previous experience: 1-3 years of experience in related field Specialist knowledge:
▪️ Microsoft MCITP/MCSE
▪️ CCNA
▪️ Network +
▪️ Familiar with VoIP, Video conferencing and Wireless communications
▪️ Excellent team work skills
▪️ Interested in new Technology & Research on IT Science