استخدام سرپرست مرکز عملیات شبکه (NOC)

موقعیت شغلی:
◾️ Hire, manage, develop and retain a team of highly responsive specialists.
◾️ Responsible for incident management, problem management, monitoring response, and reporting or metrics.
◾️ 24/7 responsibility for network availability.
◾️ Ensure processes and resources are aligned towards achieving committed SLAs and KPIs.
◾️ Build, develop, and lead problem management process to ensure long-term network performance and stability.
◾️ Define processes and controls by providing on-call support.
◾️ Provide guidance and assistance to network operations to maintain the availability and performance of network services at the highest possible levels.
◾️ Drive a continuous improvement environment.