Chapter 1

• Introducing Cloud Computing Configurations and Deployments
• Introducing Cloud Computing
• Virtualization
• Cloud Service Models
• Cloud Reference Designs and Delivery Models
• Introducing Cloud Concepts and Components
• Connecting the Cloud to the Outside World
• Deciding Whether to Move to the Cloud
• Selecting Cloud Compute Resources
• Hypervisor Affinity Rules
• Validating and Preparing for the Move to the Cloud
• Choosing Elements and Objects in the Cloud
• Internet of Things
• Machine Learning/Artificial Intelligence (AI)
• Creating and Validating a Cloud Deployment
• The Cloud Shared Resource Pooling Model
• Organizational Uses of the Cloud
• Scaling and Architecting Cloud Systems Based
• on Requirements
• Understanding Cloud Performance
• Delivering High Availability Operations
• Managing and Connecting to Your Cloud Resources
• Is My Data Safe? (Replication and Synchronization)
• Understanding Load Balancers
• Cloud Testing
• Verifying System Requirements
• Correct Scaling for Your Requirements
• Making Sure the Cloud Is Always Available
• Remote Management of VMs
• Monitoring Your Cloud Resources
• Writing It All Down (Documentation)
• Creating Baselines
• Shared Responsibility Model

Chapter 2

• Cloud Deployments
• Executing a Cloud Deployment
• Understanding Deployment and Change Management
• Cloud Deployment Models
• Network Deployment Considerations
• Service Level Agreements
• Matching Data Center Resources to Cloud Resources
• What Are Available and Proposed Hardware Resources?
• Templates and Images
• Physical Resource High Availability
• Introducing Disaster Recovery
• Physical Hardware Performance Benchmarks
• Cost Savings When Using the Cloud
• Energy Savings in the Cloud
• Shared vs. Dedicated Hardware Resources in a Cloud
• Data Center
• Microservices
• Configuring and Deploying Storage
• Identifying Storage Configurations
• Storage Provisioning
• Storage Priorities: Understanding Storage Tiers
• Managing and Protecting Your Stored Data 95 Storage Security
• Considerations
• Accessing Your Storage in the Cloud
• Performing a Server Migration
• Different Types of Server Migrations
• Addressing Application Portability
• Workload Migration Common Procedures
• Examining Infrastructure Capable of Supporting
• a Migration
• Managing User Identities and Roles
• RBAC: Identifying Users and What Their Roles Are
• What Happens When You Authenticate?
• Understanding Federation
• Single Sign-On Systems
• Understanding Infrastructure Services

Chapter 3

Security in the Cloud

• Cloud Security Compliance and Configurations
• Establishing Your Company’s Security Policies
• Selecting and Applying the Security Policies to Your Cloud Operations
• Some Common Regulatory Requirements
• Encrypting Your Data
• Remote Access Protocols
• Automating Cloud Security
• Security Best Practices
• Access Control
• Accessing Cloud-Based Objects
• Cloud Service Models and Security
• Cloud Deployment Models and Security
• Role-Based Access Control
• Mandatory Access Control
• Discretionary Access Control
• Multifactor Authentication
• Single Sign-On

Chapter 4

Implementing Cloud Security

• Implementing Security in the Cloud
• Data Classification
• Segmenting Your Deployment
• Implementing Encryption
• Applying Multifactor Authentication
• Regulatory and Compliance Issues During Implementation
• Cloud Access Security Broker
• Automating Cloud Security
• Automation Tools
• Techniques for Implementing Cloud Security
• Security Services

Chapter 5

Maintaining Cloud Operations

Applying Security Patches

• Patching Cloud Resources
• Patching Methodologies
• Patching Order of Operations and Dependencies

Updating Cloud Elements

• Hotfix
• Patch
• Version Update
•  Rollback
• Workflow Automation
• Continuous Integration and Continuous Deployment
• Virtualization Automation Tools and Activities

Storage Operations

• Types of Backups
• Backup Targets
• Backup and Restore Operations

Chpter 6

Disaster Recovery, Business Continuity, and Ongoing Maintenance

Implementing a Disaster Recovery and Business

• Continuity Plan
• Service Provider Responsibilities and Capabilities
• Disaster Recovery Models and Techniques

Business Continuity

• Establishing a Business Continuity Plan
• Establishing Service Level Agreements

Cloud Maintenance

• Establishing Maintenance Windows
• Maintenance Interruptions to Operations
• Maintenance Automation Impact and Scope
• Common Maintenance Automation Tasks

Chapter 7

Cloud Management

• Cloud Metrics
• Monitoring Your Deployment
• Cloud Support Agreements
• Standard Cloud Maintenance Responsibilities
• Configuration Management Applications and Tools
• Change Management Processes
• Adding and Removing Cloud Resources
• Determining Usage Patterns
• Bursting
• Migrating Between Cloud Providers
• Scaling Resources to Meet Requirements
• Extending the Scope of the Cloud
• Understanding Application Life Cycles
• Organizational Changes
• Managing Account Provisioning
• Account Identification
• Authentication
• Authorization
• Lockout Policies
• Password Complexity
• Account Automation and Orchestration

Chapter 8

Cloud Management Baselines, Performance, and SLAs

• Measuring Your Deployment Against the Baseline
• Object Tracking for Baseline Validation
• Applying Changes to the Cloud to Meet Baseline Requirements
• Changing Operations to Meet Expected
• Performance/Capacity Requirements
• Cloud Accounting, Chargeback, and Reporting

Chapter 9

Troubleshooting

Incident Management

• Incident Types
• Logging Incidents
• Prioritizing Incidents
• Preparation
• Templates
• Time Synchronization
• Workflow
• Troubleshooting Cloud Capacity Issues
• Capacity Boundaries in the Cloud
• Troubleshooting Automation and Orchestration
• Process and Workflow Issues

Chapter 10

Troubleshooting Networking and Security Issues and Understanding Methodologies

Troubleshooting Cloud Networking Issues

• Identifying the Common Networking Issues in the Cloud
• Network Troubleshooting and Connectivity Tools
• Remote Access Tools

Troubleshooting Security Issues

• Account Privilege Escalation
• Network Access Issues
• Authentication
• Authorization
• Federations
• Certificate Configuration Issues
• Device- Hardening Settings
• External Attacks
• Internal Attacks
• Maintain Sufficient Security Controls and Processes
• Network Access Tunneling and Encryption
•  
• Troubleshooting Methodology
• Identifying the Problem
• Establishing a Theory
• Testing the Theory
• Creating and Implementing a Plan of Action
• Verifying the Resolution
• Documenting the Ordeal